Plan Your Visit

Located in the heart of Indianapolis, the Butler Arts & Events Center is a home for passion, creativity, education, and the highest caliber of professional and student performances. With over 300 student, faculty, and professional performances each year, the BAEC is a destination for exceptional arts and entertainment experiences and an incubator for outstanding arts professionals. The Butler Arts & Events Center, located on Butler University’s stunning campus and just 10 minutes from downtown Indianapolis, includes Clowes Memorial Hall, Schrott Center for the Arts, Shelton Auditorium, The Krannert Room, Eidson-Duckwall Recital Hall, and Lilly Hall Studio Theatre.

General FAQ
Accessibility

For all Butler Arts & Events Center venues, wheelchair accessible tickets for reserved seating events are available for purchase online, in person at the Clowes Memorial Hall Box Office or by phone at (317)940-6444 or (800)732-0804. Additional fees apply for online and phone sales. Purchase standard tickets for general admission events and event ushers will direct you to the accessible seating. For additional information call the Clowes Memorial Hall Box Office at (317)940-6444 or (800)732-0804.

Butler Arts & Events Center offers special services at each venue.

Box Office Information

Clowes Memorial Hall serves as the primary Box Office for all Butler Arts & Events Center Shows. On nights of performances, ticket services will be available at each venue. During the daytime, regular Box Office hours are Wednesday – Friday, 10:00 a.m. – 4:00 p.m.

Tickets are available for purchase online or in person at the Clowes Memorial Hall Box Office. Tickets are also available online at Ticketmaster.com or by phone (800)982-2787. The Ticketmaster phone system is automated. Additional information on tickets can be found here.

All ticket sales are final. No refunds or exchanges on tickets. The Butler Arts & Events Center is unable to guarantee the validity of tickets unless they are purchased through our Box Office in person, online through this website, or through Ticketmaster.com. We are unable to reprint tickets purchased from a third party.

The Box Office is open 2 hours prior to show time, and 30 minutes after curtain. At Clowes, the Box Office offers advance ticket sales to future performances up to 1 hour prior to the event. Advance sales are not available at other venue box offices. Every patron must have a ticket regardless of age.

Will Call tickets may be picked up 2 hours before the event or during regular business hours. Some exceptions may apply. Tickets must be presented on a mobile device or hard tickets purchased at the Box Office. All tickets, printed or mobile must have a valid barcode or QR code. Print-at-Home tickets are no longer available. The ticket purchase confirmation is not a valid ticket.

Bar & Concessions

Bars with concession items are available at most evening performances at Clowes Memorial Hall, Schrott Center for the Arts, and The Krannert Room. Please note that all bars and concessions are card only – no cash is accepted.

Children & Age Restrictions

Every patron must have a ticket regardless of age. Please contact (317)940-6444 for questions regarding program content.

Emergency Assistance

In the event of an emergency and assistance is needed, please contact event staff, security, police, or EMTs.

Guest WIFI

Butler has an open wireless network for guests that is available campus-wide. Select “BU Guest/Open Wireless” to connect your device.

Doors

Doors open one (1.5) hours prior to most ticketed at Clowes Memorial Hall and one (1) hour prior to events at other venues unless otherwise advertised/posted. Please refer to the “Know Before You Go” email you received to view exact Door information for your specific event.

BAEC’s newest venue space, The Krannert Room, opens 90 minutes before and 60 minutes after most Clowes Memorial Hall shows. Join us downstairs in The Krannert Room for additional live entertainment and enjoy a full service cash bar.

Campus Map

Need help navigating Butler University’s campus? Check out interactive campus map for information and fun facts about our campus.

Late Arrivals

Latecomers may be required to wait until a suitable pause in the performance before they may be seated.

Lost & Found

If you’ve lost an item at any of the venues, please call (317)940-9697 or visit Clowes Memorial Hall in person during open Box Office hours to inquire. You may be asked to describe the lost item and you will be asked to present a photo ID to claim items. After a certain period of time, uncollected items are donated to a local organization so we ask that you contact the facility within 25 days of losing your item.

Parking

Visitor and event parking for Clowes Memorial Hall, Schrott Center for the Arts, The Krannert Room, Eidson-Duckwall Recital Hall, and Lilly Hall Studio Theatre is available in the parking garage facility, located in the 4700 block of Sunset Avenue, between 46th and 49th Streets. Access the 1000-space garage from Sunset Avenue. For most events there is a $15 parking fee. Pricing and availability is subject to change. Please note: during heavily attended events, there will likely be long waits to enter and exit the garage. Please plan to arrive early.

The Sunset Avenue parking garage is open 24 hours a day, with a standard rate structure, but may be subject to special event parking fees. Additional information on parking is available at the Butler Parking Website. There may be dates and times where there are multiple events on campus and there may be parking fees for campus surface parking.

All Shelton Auditorium visitor and event parking is available in two lots located at the Butler South Campus building. Parking lots are accessible off of West 42 Street or Haughey Ave. Please note: there is a shorter distance from the 42nd Street lot to the Shelton Auditorium for those with mobility concerns.

Summer Conference participants staying in residence halls are directed to specific lot(s) designated for their use as part of their contractual agreement. The cost of car parking is included in each summer conference guest’s stay.

Photography/Videography Policy

Unless announced or posted, the use of cameras and recording equipment is prohibited during performances. Media access must be coordinated with the venue prior to the event. Please call (317)940-9697 to request credentials.

Prohibited Items

The following items are prohibited on Butler Arts & Events Center property:

  • Weapons of any kind, including but not limited to: firearms (with or without permit); hunting knifes/switchblades; pepper spray or mace; flares or fireworks
  • Oversized bags (bags larger than 12” x 12”, including all backpacks, briefcases, luggage, or duffle bags)
  • Illegal substances
  • Outside food and beverages
  • Electronic devices larger than a cell phone (laptops, iPads, touch pads, or other tablets), laser pointers, or flashlights
  • Professional or flash photography, tripods, monopods, selfie-sticks
  • Audio or video recording devices
  • Signs larger than 11” x 17” or any sign attached to a stick or pole
  • Skateboards, hover boards, rollerblades, scooters, or bicycles
  • Balloons, permanent markers, spray paint, or silly string
  • Noise making devices (e.g. air horns, drums, whistles, etc.)

The Butler Arts & Events Center reserves the right to prohibit any item, including items not listed above, from entering the premises based on any particular show request or requirement.

Reentry

There are no pass-outs with ticketed events. Once a patron leaves the venue, further access will not be allowed (this includes no pass-outs for smoking.)

 

Security

All Butler Arts & Events Center venues are subject to security checks (i.e. bag checks, metal detectors, etc.). At Clowes Memorial Hall, the main entrance is on the south side of the building and guests will cue to a metal detector and bag check before being allowed inside. If a patron has a security concern at any of the venues, please contact event staff, security, police, or EMTs.

Service Animals

Trained service animals (not emotional support animals) assisting guests with disabilities are permitted. Service animals must remain on a leash or harness at all times and will rest in the seating area of the individual with a disability. All other animals are strictly prohibited.

Special Effects

Please be advised that performances may feature one or more of the following elements as special effects during events:  lasers, strobe lights, smoke, confetti.

Transportation Options

There are several options for access to the campus of Butler University.

IndyGo, Indianapolis Public Transportation with routes 18 and 28 serving campus and transfers from the Red Line at 38th Street. The Red Line is 1.2 Miles from campus.
Ride Share drivers (i.e. Uber and Lyft) may pull into the front loop in front of Clowes or use the public transportation stop in front of Dugan Hall.

Bike racks are located throughout campus.

Venue Access

Follow directional signage for access to venues.  For Clowes Memorial Hall, patrons must access via the main front doors.  The side doors are reserved for emergency exits.  Public entrance doors for the Schrott Center for the Arts are on the southeast and southwest sides of the building.  The side door and entrance closest to the parking lot are for emergency exits only. At Clowes and the Schrott Center for the Arts, guests are welcome to be dropped off at front doors to Clowes located directly off of the turn-around to the south of the building. There is no parking fee to access this area. Those needing additional assistance are welcome to place requests by calling Clowes Memorial Hall at (317)940-9697.

Weather

If the performance goes on as scheduled, refunds or exchanges will not be offered unless there is an official State of Emergency in the patron’s county of residence.  If there are multiple performances, the Butler Arts & Events Center will make every effort to exchange the tickets before offering a refund. Due to contractual and financial obligations, the BAEC will not cancel an event for weather conditions unless Marion County is under an emergency travel order.

The status of public events, parking updates, and revised Box Office hours due to adverse weather will be communicated on this website.

What's Nearby?

Butler University is five miles from downtown Indianapolis and five minutes from Broad Ripple, a popular section of the city featuring boutiques, restaurants, galleries, and a wide array of cuisines. Butler is also less than 20 miles from the Indianapolis International Airport.

For additional information about Indianapolis and the surrounding area please check out the Visit Indy website.

The Krannert Room

BAEC’s newest venue space, The Krannert Room, opens 90 minutes before and 60 minutes after most Clowes Memorial Hall shows. Join us downstairs in The Krannert Room for additional live entertainment and enjoy a full service cash bar.

The Fly Rail FAQ
Do I need a Vimeo account to watch any of the free performances?

No account is needed – free performances are available to anyone with or without a subscription.

Which performances will be free?

Most performances will debut as free and the performance description will identify how long it will be available before becoming exclusive to subscribers.

Why aren’t performances like “The Nutcracker” available as a part of the subscription?

Some events have higher production values than others and a small ticket price helps ensure the quality of those events and others to come.

 

I’m looking for a specific old performance, but I don’t see it?

There is a rich back catalogue of Jordan College of the Arts performances, which will take time to make available to the public. If there is a specific performance you are looking for, please let us know email flyrail@butler.edu with the subject line “Performance Request.”

Note: not all performances will be eligible for upload but we do our best to showcase a variety of events.

Additional Information

Content featured on the Butler Arts & Events Center Fly Rail has been/will be recorded for educational use and archival purposes only by Butler University. The recording of this content for purposes outside of the aforementioned is strictly prohibited.

What's in the Neighborhood?
Restaurants

Chatham Tap – Butler University
4702 Sunset Avenue | Indianapolis, IN 46208
(317)606-2500
www.chathamtap.com/butler-university

Root & Bone
4601 N. College Ave. | Indianapolis, IN 46205
(317)602-8672
www.rootnboneindy.com

Greek’s Pizzeria
4901 N. College Ave. | Indianapolis, IN 46205
(317)600-3969
www.greekspizzeria.com

Delicia
5215 N. College Ave. | Indianapolis, IN 46205
(317)925-0677
www.deliciaindy.com

Hoagies & Hops
4155 Boulevard Place | Indianapolis, IN 46208
(317)426-5731
www.hoagiesandhops.com

Byrne’s Pizza
5615 N Illinois St | Indianapolis, IN 46208
(317) 737-2056
www.byrnespizza.com

Half Liter BBQ
5301 Winthrop Ave. | Indianapolis, IN 46220
(463)212-8180
www.halfliterbbq.com

Yats
5363 N. College Ave. | Indianapolis, IN 46220
(317)253-8817
www.yatscajuncreole.com/wp/collegeave/

Fat Dan’s Chicago-Style Deli
5410 N. College Ave. | Indianapolis, IN 46220
(317)600-3333
www.fatdansdeli.com

Binkley’s Kitchen & Bar
5902 N. College Ave. | Indianapolis, IN 46220
(317)722-8888
www.binkleyskitchenandbar.com

Ambrosia
5903 N. College Ave. | Indianapolis, IN 46220
(317)255-3096
www.ambrosiaindy.com

Café Patachou
4901 N. Pennsylvania St. | Indianapolis, IN 46205
(317)925-2823
www.cafepatachou.com

Bars

The Bulldog
5380 N. College Ave. | Indianapolis, IN 46220
(317)255-6376
www.thebulldogbr.com

Chatham Tap – Butler University
4702 Sunset Avenue | Indianapolis, IN 46208
(317)606-2500
www.chathamtap.com/butler-university

Kilroy’s
831 Broad Ripple Ave | Indianapolis, IN 46220
(317)257-7849
www.kilroysindy.com

Bar One Fourteen
114 E 49th St | Indianapolis, IN 46205
(317)925-0765
www.baronefourteen.com

Aristocrat Pub & Restaurant
5212 N College Ave | Indianapolis, IN 46220
(317)283-7388
www.aristocratpub.com

Hotels

Broad Ripple

Hotel Broad Ripple
6520 E. Westfield Blvd | Indianapolis, IN 46220
(317)787-2665
www.hotelbroadripple.com

North Side

Ironworks Hotel Indy
2721 E. 86th St. | Indianapolis, IN 46240
(463)221-2200
www.ironworkshotelindy.com/about

Homewood Suites by Hilton Indianapolis-Keystone Crossing
2501 E. 86th St. | Indianapolis, IN 46240
(317)253-1919
www.hilton.com

Sheraton at Keystone
8787 Keystone Crossing | Indianapolis, IN 46240
(317)846-2700
www.marriott.com

Downtown

JW Marriott Indianapolis
10 S West St | Indianapolis, IN 46204
(317)860-5800
www.marriott.com

Hilton Garden Inn Indianapolis Downtown
10 E. Market St. | Indianapolis, IN 46204
(317)955-9700
www.hilton.com

Courtyard by Marriott Indianapolis Downtown
601 W. Washington St. | Indianapolis, IN 46204
(317)822-9029
www.marriott.com

Coffee

Hubbard & Cravens Coffee
4930 N. Pennsylvania St. | Indianapolis, IN 46205
www.hubbardandcravens.com

Starbucks Coffee
700 W. Hampton Dr. – BU Campus
Atherton Union | Indianapolis, IN 46208
(317)940-9953

5601 N. Illinois St.| Indianapolis, IN 46208
(317)259-8129
www.starbucks.com

Parking
General Parking Information

CLOWES MEMORIAL HALL, THE KRANNERT ROOM, SCHROTT CENTER FOR THE ARTS, LILLY HALL STUDIO THEATRE, EIDSON-DUCKWALL RECITAL HALL:

Patrons can park in the Sunset Avenue Parking garage, located in the 4700 block of Sunset Avenue, between 46th and 49th street. Access the garage from Sunset Avenue. For most events, there is a $15 event parking fee. During the day, the garage is open with a standard rate structure. Click here to visit the Butler University website for more information on parking.  Guests requiring accessible entry can park on the main floor of the garage or in the Clowes lot on the northeast side of the building.

SHELTON AUDITORIUM:

All Shelton Auditorium patrons can park in the two lots located at Butler University’s South Campus. Access the Parking lots off of West 42nd Street or Haughey Avenue. Patrons requiring accessible parking should park in the 42nd Street lot as it is a shorter distance to the auditorium.  If coming from the Haughey Avenue parking lot, Patrons can walk through south campus inside or cut through the outdoor courtyard. If parking in the 42nd street lot, patrons will walk down the path to the north of the building to the outdoor courtyard. There is signage in both locations showing patrons where they should go.

ACCESSIBLE PARKING:

Click Here for more detailed information on Accessible Parking.

Butler Parking Services

Visitor and event parking is available in the parking garage facility, located in the 4700 block of Sunset Avenue, between 46th and 49th Streets. Motorist access to the 1,025-space garage is available from Sunset Avenue.

The Sunset Avenue parking garage is open 24 hours a day, with a standard rate structure, but may be subject to special event parking fees. All garage machines accept credit cards (Visa, Mastercard, and Discover) and there is a cash pay station in the garage breezeway that opens onto Sunset Avenue.

Special event parking fee of $15 will be charged for most Butler Arts & Events Center events. Available payment options include cash and credit cards (with chip.)

The Butler Parking Services Office strives to meet the parking needs of students, faculty, staff, and visitors in supporting the mission of the University. Parking Services office manages the 4,400+ parking spaces available on campus enforces the Butler parking regulations.

Butler Parking Services Office
Sunset Avenue Parking Garage
4702 N. Sunset Avenue, Suite 500
8:00 AM to 4:30 PM (Closed Noon to 1:00 PM)
park@butler.edu

Accessibility
General Accessibility Information for All Venues

Information for All venues
The following services are available by calling (317)940-9697 or emailing clowesboxoffice@butler.edu 10 days prior to the performance.

  • American Sign Language Interpreters
  • Audio Description
  • Braille Programs
  • Large Print Programs

ATM:
For patron convenience, an ATM is available in the Clowes Memorial Hall lobby by the information desk, in the lower level of the Parking Garage, and in Jordan Hall (main floor, Southeast corner.)

Relay Processing:
For the deaf and hearing impaired, relay processing is available at (317)940-6444.

Sound Enhancement:
Clowes Memorial Hall and the Schrott Center for the Arts use the Phonic Ear Sound Enhancement System to amplify stage dialogue. Patrons may pick up their individual receiver at the information desk.

Wheelchair Accessible Ticketing:
For all Butler Arts & Events Center venues, wheelchair accessible tickets for reserved seating events are available for purchase online at butlerartscenter.org, in person at the Clowes Hall Box Office or by phone at (317)940-6444. Additional fees apply for online and phone sales. Purchase standard tickets for general admission events and event ushers will direct you to the accessible seating. For additional information, call the Clowes Memorial Hall Box Office at (317)940-6444.

No Smoking:
All Butler Arts & Events Center Venues are smoke-free. Patrons will not have the ability to leave the venue to smoke outside once entering through security.

Accessible Seating:
Butler Arts & Events Center event staff will be available to help patrons to their seating locations. At Clowes Memorial Hall, patrons requiring EMT assistance from their cars into the venue can call (317)940-9697 approximately-20 minutes before arriving at the venue.

Venue Specific Accessibility Parking

Clowes Memorial Hall:

  • Parking is available in the east lot and the lower level of the Parking Garage. Patrons can be dropped off at the main doors to Clowes.

Schrott Center for the Arts:

  • Parking is available in the east lot and the lower level of the Parking Garage. Patrons can be dropped off at the Southwest doors to Schrott.

The Krannert Room:

  • Parking is available in the east lot and the lower level of the Parking Garage. Patrons can be dropped off at the main doors to Clowes.

Shelton Auditorium:

  • Parking is available in the lot off of 42nd street. Patrons can also park in the lot off Haughey Ave and walk through the South Campus building in the case of bad weather. It is approx. .4 of a mile from the Haughey Ave entrance to Shelton Auditorium.

Eidson-Duckwall Recital Hall:

  • Parking is available in the lot to the North of Robertson Hall.

Lilly Hall Studio Theatre:

  • Parking is available in the lot east of Clowes, the bottom floor of the parking spot, or the angled spots south of Lilly Hall. The southeast door is equipped with an accessible ramp.
Plan Your Visit